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CVE-2026-40496

critical

FreeScout is a free self-hosted help desk and shared mailbox.

Vendor / product: Freescout — freescout

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: `md5(APP_KEY + attachment_id + size)`. Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

CVSS
9.1
9.1 (CVSS v3.1)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Severity source: NVD CVSS v3.1 (nvd@nist.gov)
Timeline (UTC)
Published: 2026-04-21 02:16
Modified: 2026-11-11 23:10
NVD status: Analyzed
Last synced 3 hours ago
Verified against the source API 2026-11-11 23:12 UTC
Exploitation
Not listed in CISA KEV (as of last catalog sync)
Absence from KEV does not mean a CVE is not exploited. Exploitation status: unknown (no authoritative evidence in our sources).

Affected products

freescout / freescout <1.8.213

Weakness classification (CWE)

Source: NVD / CISA. “NVD-CWE-Other” and “NVD-CWE-noinfo” mean NVD could not assign a specific weakness.

Mitigation & advisories

Vendor advisory: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2783-wxmm-wmwr
Patch / mitigation: https://github.com/freescout-help-desk/freescout/commit/dbdf8f2260b43a21818255c70f0b61b9de9cd555

References

Data sources

NVD CVE API 2.0 — fetched 2026-11-11 23:12 UTC · record ↗

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