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CVE-2026-103768

critical

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7…

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

CVSS
9.8
9.8 (CVSS v3.1)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Severity source: NVD CVSS v3.1 (security@wordfence.com)
Timeline (UTC)
Published: 2026-10-16 06:17
Modified: 2026-10-16 15:17
NVD status: Deferred
Last synced 1 day ago
Verified against the source API 2026-10-27 07:03 UTC
Exploitation
Not listed in CISA KEV (as of last catalog sync)
Absence from KEV does not mean a CVE is not exploited. Exploitation status: unknown (no authoritative evidence in our sources).

Affected products

Not reported by the source (unknown — not "none").

Weakness classification (CWE)

CWE-434

Source: NVD / CISA. “NVD-CWE-Other” and “NVD-CWE-noinfo” mean NVD could not assign a specific weakness.

Mitigation & advisories

No vendor advisory or patch reference tagged by NVD. Check the references below.

References

Data sources

NVD CVE API 2.0 — fetched 2026-10-27 07:03 UTC · record ↗

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