CVE-2026-111676
mediumFaveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTo…
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
CVSS
4.3
4.3 (CVSS v3.1)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Severity source: NVD CVSS v3.1 (disclosure@vulncheck.com)
Timeline (UTC)
Published: 2026-10-16 18:17
Modified: 2026-10-16 22:17
NVD status: Deferred
Last synced 1 day ago
Verified against the source API 2026-10-27 07:03 UTC
Exploitation
Not listed in CISA KEV (as of last catalog sync)
Absence from KEV does not mean a CVE is not exploited. Exploitation status: unknown (no authoritative evidence in our sources).
Affected products
Not reported by the source (unknown — not "none").
Weakness classification (CWE)
Source: NVD / CISA. “NVD-CWE-Other” and “NVD-CWE-noinfo” mean NVD could not assign a specific weakness.
Mitigation & advisories
No vendor advisory or patch reference tagged by NVD. Check the references below.
References
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpde... disclosure@vulncheck.com
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350 disclosure@vulncheck.com
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor disclosure@vulncheck.com
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-vi... disclosure@vulncheck.com
Data sources
NVD CVE API 2.0 — fetched 2026-10-27 07:03 UTC · record ↗