CVE-2026-84462
Severity not reportedZammad is a web based open source helpdesk/customer support system.
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a security filter that protects Zammad's AI Agent configuration can be bypassed by entering specially crafted text into one of an AI Agent's fields. An administrator with permission to create or edit AI Agents could exploit this to run arbitrary commands on the server that hosts Zammad, potentially reading, modifying, or destroying all data stored on that server. No interaction from other users is needed; the malicious code runs automatically the next time the affected AI Agent processes a ticket. This issue is fixed in version 7.1.2.
Affected products
Not reported by the source (unknown — not "none").
Weakness classification (CWE)
Source: NVD / CISA. “NVD-CWE-Other” and “NVD-CWE-noinfo” mean NVD could not assign a specific weakness.
Mitigation & advisories
No vendor advisory or patch reference tagged by NVD. Check the references below.
References
- https://github.com/zammad/zammad/commit/e3b0c8df91ad2108c8305be23e8fe6f73fb9718d security-advisories@github.com
- https://github.com/zammad/zammad/security/advisories/GHSA-gp3x-9xm8-rcj6 security-advisories@github.com